Terms of Service

Last updated: January 4, 2024

1. Your Agreement with Netleap

This website and all other related websites on which a link to these Terms of Service (the "Terms") is displayed, and the Netleap content and services available on or through any of the foregoing (collectively, our "Service") are provided to you by Netleap, Inc., located at 22524 Sambar Loop, Anchorage, AK USA ("Netleap").

1.1 Acceptance of Terms

By accessing or using the Service, you are agreeing to these Terms. If you are entering into these Terms on behalf of an entity, you represent that you have the legal authority to bind that entity to these Terms.

1.2 Eligibility Requirements

You may not use the Service if you:

  • Are barred from using the Service under applicable laws
  • Are listed on any U.S. Government Denied Party/Person List
  • Are under the age of 13

1.3 Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting a notice on our website or sending you an email. Your continued use of the Service after such modifications constitutes your acceptance of the modified Terms.

2. Account and Service Usage

2.1 Account Registration

When creating an account, you must:

  • Provide accurate and complete registration information
  • Keep your account information updated
  • Choose a strong password and keep it confidential
  • Not share your account credentials with others

2.2 Account Security

You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying Netleap immediately of any unauthorized use
  • Ensuring you log out from your account on shared devices

2.3 Prohibited Activities

You may not:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to the Service or other accounts
  • Interfere with or disrupt the Service or servers
  • Transmit any viruses, malware, or other harmful code
  • Engage in automated data collection without permission
  • Impersonate others or provide false information
  • Violate any applicable local, state, national, or international laws
  • Engage in network scanning, penetration testing, or security research without prior written authorization
  • Attempt to circumvent security measures or access controls
  • Use the Service for spamming, phishing, or other malicious activities
  • Engage in activities that violate intellectual property rights
  • Use the Service to disseminate prohibited content including but not limited to: child pornography, terrorism-related content, or content that incites violence

2A. Compliance with Laws and Regulations

2A.1 Legal Use Requirement

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations in your jurisdiction, including but not limited to:

  • Local telecommunications laws and regulations
  • Data protection and privacy laws
  • Anti-money laundering (AML) and know-your-customer (KYC) regulations where applicable
  • Export control and sanctions laws
  • Content regulation and censorship laws

2A.2 Singapore Compliance

Users in Singapore must comply with:

  • Infocomm Media Development Authority (IMDA) Regulations: The Service is provided as a software-as-a-service platform for authentication and does not constitute a public telecommunications service. However, users must ensure their use complies with Singapore's telecommunications regulations.
  • Personal Data Protection Act (PDPA): Users must ensure their data handling practices comply with PDPA requirements.
  • Cybersecurity Act: Users must report any cybersecurity incidents that may affect critical information infrastructure.
  • Computer Misuse Act: Users must not use the Service for unauthorized access to computer systems or networks.

2A.3 Hong Kong Compliance

Users in Hong Kong must comply with:

  • Office of the Communications Authority (OFCA) Requirements: The Service provides authentication software services and does not operate as a public telecommunications service.
  • Personal Data (Privacy) Ordinance (PDPO): Users must handle personal data in compliance with the PDPO's data protection principles.
  • Crimes Ordinance: Users must not use the Service to access, intercept, or damage computer systems without authorization.
  • Content Regulation: Users must ensure compliance with Hong Kong's content laws and regulations.

2A.4 User Responsibility for Compliance

IMPORTANT: You are solely responsible for ensuring your use of the Service complies with all applicable laws in your jurisdiction. Netleap does not provide legal advice, and you should consult with legal counsel if you have questions about the legality of your intended use.

2A.5 Cooperation with Authorities

Netleap reserves the right to:

  • Cooperate with law enforcement and regulatory authorities
  • Disclose user information when required by valid legal process
  • Suspend or terminate accounts involved in illegal activities
  • Report suspected illegal activities to appropriate authorities

3. OAuth2 Authorization and Security

3.1 Authorization Process

When using our OAuth2 authorization system:

  • You must review and understand all permissions before granting access
  • You are responsible for managing application access to your account
  • You should regularly review and revoke unnecessary access
  • Authorization tokens should be treated as sensitive security credentials

3.2 Third-Party Applications

For third-party applications:

  • Must comply with our API Terms of Service and security requirements
  • Should implement secure token storage and transmission
  • Must respect user privacy and data protection regulations
  • Should provide clear information about their data usage

3.3 Security Measures

We implement industry-standard security measures, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication options
  • Automated threat detection and prevention

4. User Content and Rights

4.1 Content Ownership

You retain ownership of any content you submit to the Service. By submitting content, you grant Netleap a worldwide, non-exclusive license to use, store, and distribute such content as necessary to provide and improve the Service.

4.2 Content Responsibilities

You are responsible for:

  • All content you submit or transmit through the Service
  • Ensuring you have the necessary rights to share such content
  • Ensuring your content does not violate any laws or third-party rights
  • Backing up your content independently of the Service

4.3 Content Restrictions

You may not submit content that:

  • Infringes on intellectual property rights
  • Contains malicious code or security threats
  • Violates privacy or data protection laws
  • Is deceptive, fraudulent, or misleading
  • Promotes illegal activities or hate speech

5. Service Limitations and Changes

5.1 Service Tiers

Your account may have limitations based on your service tier, including:

  • Number of authorized applications (per tier limits)
  • API request rates and quotas
  • Storage and data retention periods
  • Number of authorized users or collaborators
  • Access to premium features and support

5.2 Service Modifications

Netleap reserves the right to:

  • Modify or discontinue any part of the Service
  • Change service tier features and limitations
  • Update pricing and billing terms
  • Implement new security measures

5.3 Service Level Commitments

For paid service tiers, we strive to maintain:

  • 99.9% service availability
  • Response times within defined SLA limits
  • Regular system maintenance windows
  • Timely security updates and patches

6. Privacy and Data Protection

6.1 Data Collection and Use

Our Privacy Policy describes how we handle your information. By using the Service, you agree to our collection and use of information as described in the Privacy Policy.

6.2 Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and monitoring
  • Incident response procedures

6.3 Data Processing

In processing your data, we:

  • Comply with applicable data protection laws
  • Process data only for specified purposes
  • Maintain appropriate data processing records
  • Implement data minimization principles

7. Termination

7.1 Termination Rights

Either party may terminate these Terms at any time. Upon termination:

  • Your access to the Service will cease immediately
  • You remain responsible for any fees incurred before termination
  • All provisions of these Terms which by their nature should survive termination shall survive

7.2 Data Retention

After termination:

  • We may retain your data as required by law
  • You have 30 days to export your data
  • We will securely delete your data after retention period

8. Intellectual Property

8.1 Netleap Rights

Netleap owns all rights to:

  • Service software and technology
  • Netleap trademarks and logos
  • Service documentation and content
  • Any derivatives or improvements

8.2 License Grants

Netleap grants you:

  • Limited license to use the Service
  • Right to access API documentation
  • Permission to use Netleap marks as specified

9. Disclaimer and Limitations

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. NETLEAP DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT

9.1 Limitation of Liability

NETLEAP'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL NETLEAP BE LIABLE FOR:

  • INDIRECT OR CONSEQUENTIAL DAMAGES
  • LOST PROFITS OR REVENUE
  • DATA LOSS OR CORRUPTION
  • SERVICE INTERRUPTIONS

10. Contact Information

For questions or support:

  • Email: support@netleap.org
  • Address: 22524 Sambar Loop, Anchorage, AK USA
  • Support Hours: Monday to Friday, 9 AM - 5 PM (EST)

Questions about our Terms of Service? Contact us